Help & FAQs

Get Active Challenges are online active campaigns for companies, charities and individuals that centre around physical and mental well being, team engagement and charity fundraising through physical activities.

You will earn a specially designed and themed medal by signing up and participating in a challenge

You can log your progress on our website. Make sure you are logged in. If you aren’t, please login here. You can log progress in two places:

    1. Go to My Account and click the “Log Progress” button next to the challenge.
    2. Go to the Progress page and click the “Log Progress” button under the chart.

After logging your progress the challenge totals and leaderboards will update. Logging your progress is optional. Collectively we are aiming to reach a goal so we encourage you to log your progress to help us achieve and beat the target!

Yes – absolutely. It is essential that we all follow the government rules. The challenge is for us to all independently do whatever exercise we can in/from our homes, and to collectively track our efforts. As a community we can do something fantastic for our local hospitals and NHS staff, while following the rules. Each of us can play a part.

The primary unit for the challenge is Miles.

  • 1 Mile = 1.609km
  • 1 Mile = 2,000 Steps
  • 1 Mile = 1,609 Metres
  • 1 km = 10 Mins Workout / Home Exercise
Log into your Account settings and enable private mode. By enabling private mode you’ll still be able to participate in our leaderboards but:
  • Your profile page will be disabled from public viewing.
  • Your name will show as Anonymous in the leaderboards.
In general, we aim to dispatch your beautifully commissioned medal to you within 2 weeks of the end of the challenge. For the NHS COVID-19 Get Active challenge, we ask you to be patient as timescales are subject to delay due to the current Coronavirus situation worldwide. Rest assured we will get your NHS medal to you as soon as we possibly can.

To submit evidence as an individual and participate in our leaderboards you must go through the signup process to create a unique account with a unique email address. Therefore, if you are a parent wanting to enter with your child, you will first need to create one account and make payment, followed by another account and another payment.

You can, if you wish, choose to use a name like “Runseries Family” to collectively log progress in your household each day. Please add a £12 donation per family member in the optional donations box during signup, then email us to let us know your family entry requires multiple medals. Please include the name of each participant in your email.

The NHS SASH challenge is set to run until the end of June 2020.  

We are working on fixing minor bugs being reported with some devices and browsers. Please ensure you first check your browser is up-to-date before reporting a problem to us.

If you are experiencing a problem, please let us know by sending us a message through Facebook. Please include the name of the browser and device you are using. 

We recommend using Google Chrome browser. Other steps you can take to try solve the issue include clearing your browsers cache, or using an alternative browser.

Challenge yourself and together we can make a difference!

COVID-19 NHS East Surrey and Sussex Get Active Challenge

Your donations will be used right here at East Surrey Hospital, and Surrey and Sussex Healthcare NHS Trust to help staff go above and beyond in the coming weeks and months.

With your help we will create new staff rest areas in the hospital, improve staff facilities, directly support their ideas, and we will build a small budget to help SASH NHS Trust staff go for social/thank you events once the coming period of social isolation has passed – for more information visit

Would you like a Get Active Challenge for your company, colleagues or charity?

Get Active Challenges are a great way to get people motivated, fit and active, and helping raise thousands for good causes. If you would like to discuss a bespoke branded campaign, please get in touch with us

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Log Activity/Progress

Sorry, this challenge has now ended.